Sigma Systems Advances Sigma CPQ and Sigma Portfolio Inventory for B2B customers
Toronto, Canada – 11 November 2019 – Sigma Systems, the global leader in catalog-driven software and a division of Hansen Technologies, today announces new releases of Sigma CPQ and Sigma Portfolio Inventory.
Part of Sigma Systems’ Create-Sell-Deliver portfolio, Sigma CPQ and Sigma Portfolio Inventory, newly upgraded to Release 3.0 and 2.0 respectively, are now even better positioned to enable communications service providers (CSPs) to tackle the challenges of selling complex B2B services with capabilities that reduce the time to sell, ensure clean digital orders and integrate seamlessly into existing CRM environments.
Deployed in the cloud or on premise, Sigma CPQ defines how CSPs sell products, from standardized consumer offerings to complex tailored enterprise services. It increases the speed and improves the accuracy of sales quotes and orders with an immediate effect on sales efficiency, agility and customer satisfaction. With Release 3.0, Sigma Systems’ strategic investment in product innovation now sees significant enhancements to quote-and-order capabilities for Sigma CPQ, which in turn reduce the time to sell complex B2B services, letting service providers shorten quote-to-cash timelines.
Sigma Portfolio Inventory Release 2.0 provides communications service providers (CSPs) with an up-to-date and unified commercial view of the products and services bought by customers. With new commercial view capabilities, service providers will be able to accurately target sales campaigns and promotions, using customer portfolio inventory data to enable faster and more effective cross-sell and upsell. CSPs can also take snapshots of data, in order to see the evolution of a customer’s portfolio, identifying trends in service consumption and thus contributing to a 360-degree view of business performance.
Robert Hingston, Vice President of Products, Sigma Systems, commented: “Within the extremely competitive marketplace that we operate in today, CSPs need to respond rapidly to market nuances and demands, in order to stay ahead. According to our latest industry study, the second edition of the Create-Sell-Deliver Outlook, 59 per cent of B2B-facing respondents cite service configuration and quoting capabilities as inhibitors. It is clear that CSPs selling to B2B customers face a host of new challenges in the digital era and need to improve operational capabilities to expand their market share. With the latest updates to Sigma CPQ and Sigma Portfolio Inventory, Sigma Systems is driving innovation for CSPs and help them address these complexities.”
For further information about Sigma Systems and getting Next Done NowTM, visit sigma-systems.com
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About Sigma Systems (Twitter @SigmaSystems)
Sigma Systems is the global leader in catalog-driven software solutions for telecommunications, media and high-tech companies. It serves over 80 customers in 40 countries with its award-winning products. The company’s portfolio spans enterprise-wide Catalog, Configure Price Quote (CPQ), Order Management, Provisioning, Insights and Portfolio Inventory products, and offers a core set of services including professional services, cloud services, and managed services. Sigma Systems utilizes an agile approach to implementing its B/OSS products for its customers. Sigma Systems has offices in North and South America, Europe and the Asia Pacific region, with technology and integration partners around the globe. Sigma Systems is a Hansen Technologies company publicly listed on the Australian Stock Exchange – ASX:HSN.
Additional information can be found online at https://sigma-systems.com/
Visit Hansen Technologies at https://www.hansencx.com/
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