Assess and Act
Clarity and meaning from
your valuable BSS/OSS data
Does your company understand the relationship between the products you sell and your customers who buy and use them? For the full benefits of digital innovation, service providers must have a strong understanding of how they’re performing in the eyes of their customers and adjust quickly and accordingly.
Sigma Insights gives your business the ability to understand and act in real-time to change product experience for your customers. Delivered through a native dashboard or industry data visualization applications, your business will benefit by truly understanding and learning from your product experience, up-to-the minute and 24×7
Sigma has applied best practice thinking as a blueprint for their Insights platform and created something real and valuable from it. The market is full of multiple vendor systems, but having a standards-based solution that works with existing applications will make life simpler for operators.
Vice President of Enterprise Architecture & Transformation
Mine Your Data
Immediate visibility into your valuable BSS/OSS date that reveal your business’ key performance indicators.
Monitor Revenue Generation
Get immediate and up-to-date results or quotes, orders and product sales at a granular level in any timeframe required.
Act on Operational Issues
See order and delivery issues that affect product experience for groups or individual customers to remedy.
Visualize Product Experience
Use native Sigma Insights dashboards or industry leading applications like Qlik and Splunk to reveal selling and delivery success in real-time.
Increase Sales Revenue
See and analyze sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels
Lower Cost of Operations
Less cost to improve operational performance through real-time understanding of how you’re delivering services
A Better Product Experience
Real-time understanding of product experience helps you improve overall customer experience
Your Data: Leveraged
Extract valuable actionable insights from your data
Visualize Through Sigma Insights
Ready to Work with Industry Leading-Data Visualization
Deliver within implementation-ready external connectors to common BI, dashboard and reporting platforms including Qlik and Splunk
Leverage All of Your B/OSS using Industry Standards
Extensible framework for collecting and processing data from multiple B/OSS sources with a predefined extensible common information model (CIM) based on best-practice, industry standards.