Sigma Insights

Assess and Act
on Insight

Sigma Insights

Clarity and meaning from
your valuable BSS/OSS data

Does your company understand the relationship between the products you sell and your customers who buy and use them? For the full benefits of digital innovation, service providers must have a strong understanding of how they’re performing in the eyes of their customers and adjust quickly and accordingly.

Sigma Insights gives your business the ability to understand and act in real-time to change product experience for your customers. Delivered through a native dashboard or industry data visualization applications, your business will benefit by truly understanding and learning from your product experience, up-to-the minute and 24×7

Joe Johnson
Windstream Greyscale

Sigma has applied best practice thinking as a blueprint for their Insights platform and created something real and valuable from it. The market is full of multiple vendor systems, but having a standards-based solution that works with existing applications will make life simpler for operators.

Joe Johnson
Vice President of Enterprise Architecture & Transformation
Windstream

Mine Your Data

Immediate visibility into your valuable BSS/OSS date that reveal your business’ key performance indicators.

Monitor Revenue Generation

Get immediate and up-to-date results or quotes, orders and product sales at a granular level in any timeframe required.

Act on Operational Issues

See order and delivery issues that affect product experience for groups or individual customers to remedy.

Visualize Product Experience

Use native Sigma Insights dashboards or industry leading applications like Qlik and Splunk to reveal selling and delivery success in real-time.

Key Benefits

Increase Sales Revenue

See and analyze sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels

Lower Cost of Operations

Less cost to improve operational performance through real-time understanding of how you’re delivering services

A Better Product Experience

Real-time understanding of product experience helps you improve overall customer experience

Your Data: Leveraged

Extract valuable actionable insights from your data

Visualize Through Sigma Insights

Sigma Insights Order Map

Ready to Work with Industry Leading-Data Visualization

Deliver within implementation-ready external connectors to common BI, dashboard and reporting platforms including Qlik and Splunk

Sigma Insights Trending Products

Leverage All of Your B/OSS using Industry Standards

Extensible framework for collecting and processing data from multiple B/OSS sources with a predefined extensible common information model (CIM) based on best-practice, industry standards.

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