Service providers need immediate and comprehensive access to a customer’s existing portfolio inventory – the products they’ve ordered, the services that were activated for those products, and the resources that were provisioned for those services. For most service providers, however, much of this information is dispersed throughout their infrastructure in a fragmented and isolated fashion. Deployed in the cloud or on-premise, Sigma Portfolio Inventory addresses these challenges head-on by centralizing the product-service-resource portfolio inventory data into a single master and making that data widely available for access by any external system.
SIGMA PORTFOLIO INVENTORY DELIVERS
Improved Order Conversion
Verification of service eligibility for new quotes to improve critical order-to-activation-to-cash processing.
Order delivery times shortened and errors are avoided as products and services are configured.
Improved Customer Experience
Accurate quotes and clean digital orders minimize likelihood of customer dissatisfaction.
Accurate, up-to-date view of the commercial profile of customers provides rich insight for marketing and sales teams.
A Single Point of Truth
An accurate and unified portfolio data repository that reflects and is mapped to your product catalog.
Makes portfolio inventory data widely available to any external system via a microservices-based architecture aligned to TM Forum Open APIs.
A Valuable Commercial View
Create a unique and valuable view of the current commercial profile of your business to improve marketing and sales.
Mapped to data to Sigma Catalog and other 3rd party catalogs.
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