Does your company understand the relationship between the products you sell and your customers who buy and use them?
For the full benefits of digital innovation, service providers must have a strong understanding of how they’re performing in the eyes of their customers and adjust quickly and accordingly.
Sigma Insights gives your business the ability to understand and act in real-time to change product experience for your customers. Delivered through a native dashboard or industry data visualization applications, your business will benefit by truly understanding and learning from your product experience, up-to-the minute and 24×7.
Sigma insights Delivers
Increased sales revenue
See and analyze sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels.
Lower Operational Costs
Less cost to improve operational performance through real-time understanding of how you’re delivering services.
Improved Product Experience
Real-time understanding of product experience helps you improve overall customer experience.
Data You Can Leverage
Extract valuable actionable insights from your data.
Immediate visibility into your valuable BSS/OSS data that reveals your business’ key performance indicators.
Get immediate and up-to-date results or quotes, orders and product sales at a granular level in any timeframe required.
See order and delivery issues that affect product experience for groups or individual customers to remedy.
User-native Sigma Insights dashboards or industry-leading applications like Qlik and Splunk to reveal selling and delivery success in real-time.
Want to see a demo? Let’s talk!
Let’s talk and see how we can help you.