Sigma's Professional Services group boasts a deep bench of veteran technical professionals with extensive real-world, "hands on" experience. Our expertise spans the full range of skills needed to design and implement an end-to-end OSS solution based on the Sigma Service Management Platform. Our solutions fully meet the needs of service providers while providing carrier class reliability to end-users.
Sigma Systems' Professional Services group works with service providers to design, install and deploy Sigma's award winning Service Management Portfolio. From the initial needs assessment and solutions design, through development, trial deployments, full rollouts, and lifecycle support, our team of experienced technical professionals offers an unequalled depth of expertise in every phase of deploying service management, flow-through provisioning and workflow management products and services.
In addition, Sigma's Professional Services adheres to a comprehensive methodology that reduces time-to-market and ensures the highest quality implementations. By partnering with Sigma, service providers also gain direct access to Sigma's product development teams, thus benefiting from the many advantages of the latest products and technologies.
To ensure maximum scalability and an easy migration path for the solution, the Sigma Professional Services Team works in close partnership with Sigma's product management, core development and technical support teams to design Sigma's next-generation technology. In addition, Sigma's strong alliances with major technology partners and systems integrators give seamless access to best practices from other industry leaders.
- Services Study: Helps to refine an Operator's business strategy and requirements for advanced digital and interactive IP-based products and services - specializing in Service Management of the "triple play".
- Quick Start: Provides an initial deployment of a modern cable service such as Residential Internet or a complex Residential Voice Telephony service.
- System Deployment Services: Includes "full blown" comprehensive planning, design, configuration, integration, deployment and support services for IP-based products and services.