Sigma’s All Play Solution
Delivering All Play means breaking down the barriers between access networks and enabling services to traverse geographies, network domains, and devices. Sigma delivers the service fulfillment solutions that service providers need to drive these advances and bring integrated, multi-domain service packages to market.
Deliver it All - With Sigma Systems’ All Play Solution, you can deliver it all - voice, video, Internet, messaging and incremental premium content and entertainment services. Sigma provides a complete, end-to-end solution to ensure bundled and converged services are rapidly created and made available for ordering and delivered accurately and efficiently - every time.
Drive Efficiency and Control - Sigma’s All Play Solution orchestrates everything from service creation, order capture, order management, subscriber policy management, and service provisioning to network activation including customer premise equipment (CPE) and handsets. Sigma’s SMP and Service Fulfillment Applications provide service catalog management, self-care portal integration and diagnostic contact center tools. Sigma’s Service Profile Manager leverages SMP’s information model to determine service availability; track past and in-progress orders; automate adds, changes and deletes; and see services through, across domains, from their conception to the customer.
Simplify Delivery - Ordering and fulfilling a multi-service bundle simply opens the channels through which multiple services can be delivered at the push of a button. Through Sigma’s market-ready All Play Solution both service providers and customers are given control over their services. Customers can take care of themselves through self-service portals, service providers can create and manage new service offerings, and contact centers can focus on providing a quality experience without becoming lost in a mix of product names and stand-alone processes.
Enable Ubiquitous Service Bundling - Compelling All Play packages bring new forms of communication and entertainment to life. From dozens of voice features, Internet capabilities, presence and location services, to mobile messaging, endless content, and video services, Sigma’s Service Catalog Manager lets providers create differentiated packages rapidly and easily that are compelling, repeatable, and personalized.
Orchestrate Everywhere - All Play becomes powerful for users when, at the touch of a button, they have complete access to all of their services from any device, anywhere they go. Sigma makes this happen with its unique strengths in ordering, fulfillment, activation and complete data integrity. Sigma relates customer, network and service information; manages every service’s impact on technology resources; and delivers real-time capabilities in authorization, entitlements and device activation to allow a true All Play experience.
The Power Behind the Push of a Button
Sigma Systems overcomes the technical complexities that keep service providers from reaching their full potential. In a world bound by technological barriers, Sigma cuts across legacy silos and traditional network borders to deliver technology-agnostic services. Customers have increasing expectations of their service providers. Sigma is the power behind the push of a button, giving customers a flawless service experience any time, anywhere, and on any device they choose.
To find out more, click here