Sigma Systems' Residential Video and IPTV Solution
Sigma’s Residential Video Solution for cable operators and IPTV solution for telecommunications providers lets residential video subscribers control their experience with the “push of a button.” Sigma is there to enable a new generation of interactive entertainment, portability of content, unparalleled subscriber personalization and targeted advertising. Sigma simplifies IPTV and video offerings, packaging everything from video subscriptions to on-demand services and automating core processes. Sigma’s Residential Video Solution works with video conditional access servers, video-on-demand servers, application servers, IPTV middleware, ad decision servers, content management systems and set-top devices out of the box and paves the way to advanced video services and targeted advertising.
Sigma Systems' consolidated OSS platform for the end-to-end fulfillment and management solutions for IPTV and advanced video services provides a unique set integrated tools to design, deliver, and manage the very best video service experience for your customers. Going beyond the service itself, Sigma Systems' solutions enable cable operators and telecommunications providers to enrich the service experience by adding advanced functionality, personalization, interactivity, on-demand content, pay per view, premium content and even mobility to their video service offering.
Package a Variety of Options - Customers want access to the latest and very best interactive digital experience available. Compelling offerings combine a foundation of core digital channels with premium and on-demand (VOD) programming. As a la carte options come to market, and new customizable applications are rolled out, video offerings will require more personalization and targeted packaging. Sigma’s Service Catalog Manager overcomes this complexity, enabling service providers to create differentiated, targeted and a la carte packages rapidly and easily.
Advanced Service Design and Reuse - Sigma Systems' advanced service designs enables services to be quickly and easily adapted for changing network environments, large transformation projects, and reuse over varying access technologies. This modular and customizable service fulfillment workflow functionality provides increased agility, competitiveness, and flexibility to allow you to create unlimited service offerings to virtually any end-user device.
Automate Order Management - subscribers are accustomed to rapid delivery and the ability to change their packages and select new on-demand services. Communications providers seeking to deliver IPTV and advanced video services need to automate the order capture process to eliminate manual handoffs and errors; make contact centers efficient and responsive; and drive costs out of day to day operations. Sigma Systems’ Residential Video Solution provides control over subscriber entitlements and automates the processes that deliver subscribed, on-demand, pay per view, impulse video services, and digital video recorder (DVR/PVR) that customers demand.
Drive Efficiency and Visibility - Sigma delivers complete order management from self-care portal integration, programming guide integration and contact center tools to workflows that refine processes, enable end-to-end visibility, and keep customers informed and confident. Sigma’s Service Profile Manager leverages SMP’s information model to determine service availability; provide visibility into past and in-progress orders; automate adds, changes and deletes; and track the entire fulfillment process.
Enable Interaction - Targeted advertising and customized applications are right around the corner. From TV caller ID, custom news tickers and weather reports, to gaming and voting, TV is becoming more personalized and interactive to drive viewer loyalty. With more product placement in every program and more competition for sponsorship dollars, advertisers want to take every path to the market-of-one. Sigma delivers interactivity by automating the authorizations, authentications, credit checks, and fulfillment processes that let users call for more information, participate in new ways, or make purchases right off the screen with the push of a button.
Trusted to Deliver - Sigma Systems has been trusted to deliver over 100 million services for many of the world's leading integrated service providers from around the world. Whether voice, video, internet, mobile, converged or bundled services - Sigma Systems delivers.
To find out more about Sigma's end-to-end solution for delivering video services, click here